Professional Experience
whereTo
WhereTo, a Flight Centre Company
Head of QA
April 22, 2022 - June 30, 2025 (3 years 2 months)
📍 Toronto, Canada
- Led enterprise-scale QA transformation for global travel technology platform serving NORAM and EMEA markets
- Managed 8 specialized Scrum teams with 25+ QA engineers across multiple business domains
- Designed and led development of JET Automation Framework (WebDriverIO, Mocha)
- Strategic setup of Integration QA Team for vendor integration tests
- Established Center of Excellence (COE) team for Test Automation guidelines
- Developed RADAR Framework - Test Maturity framework for grading QA practices
- Implemented advanced analytics infrastructure with real-time dashboards and predictive metrics
S&P
Global
Global
S&P Global Platts
Associate Director, Test Engineering
April 2020 - April 15, 2022 (2 years 1 month)
📍 Gurgaon, India
- Led enterprise test engineering transformation for global financial data and analytics platform
- Managed Center of Excellence team and drove automation standards across 25+ Scrum teams
- Implemented NEST Framework (Next Generation Software Testing) to drive best practices
- Received CTO recognition for Platts Get Stuff Done delivery culture
- Established enterprise-wide quality standards and governance
S&P
Global
Global
S&P Global Platts
Senior Manager, TestOps
March 22, 2019 - April 2020 (1 year 1 month)
📍 Gurgaon, India
- Created Jenkins pipeline standards replicated across teams for continuous test integration
- Drove DevOps implementations using DevOps 3D Dashboard for tracking team maturity
- Led TestOps transformation and continuous testing initiatives
- Established CI/CD best practices across development teams
S&P
Global
Global
S&P Global Platts
Automation Architect
November 13, 2017 - March 21, 2019 (1 year 4 months)
📍 Gurgaon, India
- Established automation architecture and standards
- Led technical framework design and implementation initiatives
- Designed and implemented PACE Framework adopted by 25+ Scrum teams (Selenium, Java)
- Drove automation standardization across multiple teams
PRODIGI India (Quasar Media / Hogarth India)
QA Lead
September 3, 2015 - November 10, 2017 (2 years 2 months)
📍 Gurgaon, India
- Led QA delivery for Apple Website localization for Middle East region
- Managed end-to-end testing strategy for high-profile digital media campaigns
- Developed automation tools using Java for Digital Media (Email) Testing
- Led automation using Selenium WebDriver, performance analysis, localization, and API testing
- Successfully delivered QA for Apple Website localized for Middle East market
publicis
sapient
sapient
SapientNitro
Senior Associate, QA Level 2
January 1, 2015 - August 28, 2015 (8 months)
📍 Gurgaon, India
- Advanced automation framework development and optimization
- Senior-level team leadership and technical guidance
- Developed test cases, test plans, execution strategies, and defect tracking systems
- Pioneered mobile website testing and localization testing capabilities
- Mentoring and training of junior QA team members
publicis
sapient
sapient
SapientNitro
Senior Associate, QA Level 1
March 26, 2012 - December 31, 2014 (2 years 9 months)
📍 Gurgaon, India
- Set up Test Automation Framework using Selenium Remote WebDriver in Selenium Grid with TestNG
- Led Automation and Manual QA teams, driving estimations and technical guidance
- Executed SEO, security, accessibility testing using WCAG 2.0 guidelines
- Integrated continuous testing using Jenkins
- Led functional and data testing design and review processes
S&P
Global
Global
Capital IQ (S&P Global)
Senior Technology Quality Analyst
April 1, 2011 - March 23, 2012 (11 months)
📍 Gurgaon, India
- Advanced QA Design & Reviews for functional and data testing
- Senior-level automation development and framework optimization
- Advanced defect tracking systems management
- Leadership in mobile testing and localization testing capabilities
- Mentoring junior team members
S&P
Global
Global
Capital IQ (S&P Global)
Technology Quality Analyst
May 19, 2008 - March 31, 2011 (2 years 10 months)
📍 Gurgaon, India
- QA Design & Reviews for functional and data testing
- Automation Development for test cases, test plans, and execution strategies
- Defect tracking systems implementation and management
- Mobile Testing and localization testing capabilities development
Impetus Technologies
Trainee Software Engineer
July 4, 2007 - January 14, 2008 (6 months)
📍 Noida, India
- Entry-level software engineering role
- Learning and development in software testing fundamentals
- Basic automation and manual testing exposure